Mutual Care

The Mutual Care Concept relies on the following

• One of our concerns is to ensure consistent and meticulous bill auditing. This step is undertaken in order to safeguard the interests of both risk carrier and adherent.
• We assist risk takers in setting up models for sound underwriting and adequate premium calculation by providing them with up-to date information on related criteria.
• We establish sound contacting guidelines with various providers in the view of insuring proper cost management for the risk carrier.
• Provide situational training & on-the-job learning for all entities concerned, whether insurers or providers.
• To set up and maintain a timely flow of bordereaux designed to consistently monitor and manage the financial operations of all entities concerned.
• Providing customers with updates on statistical data available locally or internationally and concerning diseases, morbidity and mortality rates, medical breakthroughs, medical improvements…
• We handle all claims pertaining to the respective portfolio of each and every risk carrier.
• Minimize the potential abuse without jeopardizing the relationship with the various types of providers.
• Assist all risk carriers with the legal side of their dealings with providers.
• Play the role of consultant and advisor to both reinsurers and risk takers in the view of achieving an optimum working environment for all.